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TRAI & Telecom Compliance
Last updated: August 1, 2026
1. Telecom Regulatory Authority of India Guidelines
Vocarra AI operates in full alignment with TRAI regulations for inbound call handling, conditional call forwarding, and commercial telecommunications.
2. Inbound Receptionist Nature
Vocarra AI operates as an inbound voice assistant for calls initiated by customers. It does not perform unsolicited outbound telemarketing spam calls.
3. Call Forwarding Control
Business owners retain complete control over call forwarding settings (*21* / *61* / *62* MMI codes) and can disable forwarding instantly via standard telecom USSD controls.
4. Compliance Contact
For compliance or regulatory queries, reach out to zynbotai@gmail.com.